FAQS

WILL I RECEIVE A CONFIRMATION EMAIL WHEN I PLACE MY ORDER?

Once you have placed an order you will shortly receive a confirmation email. To ensure that this goes into your inbox please add info@tresbelleprints.com to your contacts, otherwise your confirmation email may end up in your Junk/Spam folder. If you have not received your order confirmation email please contact us.

CAN I MAKE CHANGES TO MY ORDER?

You can make changes to your order within 24 hours of purchase, please e-mail us via DoseOfNurah@gmail.com

CAN I EXCHANGE AN ITEM?

Exchanges are available for up to 7 days of receipt, items must be unworn and unwashed and in good condition. Excluding Candles and Whipped Body Butters .

CAN I GET A REFUND?

Unfortunately, we are currently unable to provide refunds.

WHY CAN'T I FIND AN ITEM THAT WAS ADVERTISED?

Sometimes our products sell out very quickly so it may be that they are no longer in stock! But please keep an eye on our website and social channels as we constantly updating it!